tk365 Terms and Conditions – Complete Guide to Using the Platform

1General Terms

Tk365 (hereinafter referred to as "we", "our platform", or "the site") is an internationally licensed online gaming and betting platform. By accessing or using the tk365 website or app, you are deemed to have fully accepted these Terms and Conditions.

These Terms and Conditions constitute a legal agreement between tk365 and the user. If you do not agree with any part of these terms, please refrain from using our platform.

These terms apply alongside our Privacy Policy and Responsible Gaming Policy. We encourage you to read those documents carefully as well.

2Account Registration & Eligibility

To create an account on tk365, you must meet all of the following requirements:

• Users must be at least 18 years of age.
• Online betting is not legally prohibited in the country from which you are playing.
• All information provided at registration must be accurate, complete, and your own.
• You are not playing due to an addiction or under the influence of others.
• No existing active account on tk365.

Each person may only register one account. If multiple accounts are opened using the same name, address, phone number, email, or payment method, tk365 reserves the right to close those accounts and withhold any associated funds.

Tk365 may request a national ID, passport, driving license, or other identity documents at any time for account verification purposes. Withdrawal requests may be held until the KYC (Know Your Customer) process is successfully completed.

3Deposits & Withdrawals

Tk365 supports fast deposits via bKash, Nagad, and Rocket. Funds are typically credited to your account instantly. Minimum deposit amounts vary by payment method and are displayed on the site.

• Withdrawal requests are typically processed within 3–5 business days.
• The minimum withdrawal amount is BDT 500 (or the minimum set by the applicable payment method).
• Withdrawals must be made using the same method used for the original deposit.
• Withdrawals exceeding BDT 5,000 may be held pending completion of KYC verification.
• Tk365 reserves the right to delay or suspend withdrawals in the case of suspicious transactions.

Tk365 does not charge any fees on deposits or withdrawals. However, your payment provider may apply their own fees, for which tk365 bears no responsibility.

4Bonuses & Promotional Offers

Tk365 regularly offers welcome bonuses, deposit bonuses, cashback, free bets, and VIP rewards. Each bonus offer comes with specific terms and conditions that should be read carefully before claiming.

• The required wagering requirements must be met before any bonus funds can be withdrawn.
• The welcome bonus is available to each user one time only.
• Bets placed with bonus balance may be subject to a minimum odds requirement.
• Any bonus not used before its expiry date will be automatically forfeited.
• Tk365 reserves the right to modify or cancel any bonus offer at any time.
• Accounts suspected of abusing the bonus system will be subject to investigation.

If multiple accounts or multiple members of the same household share a payment method, only one of them will be eligible for the welcome bonus. tk365's decision on this matter is final.

5Prohibited Activities

The following activities are strictly prohibited on tk365 and will result in immediate account closure:

• Money laundering or any other illegal financial activity.
• Exploiting system bugs or errors to gain an unfair advantage.
• Betting using bots, automated software, or artificial intelligence.
• Attempting to access another user's account without their permission.
• Operating multiple accounts with the intent to defraud or exploit tk365.
• Harassing, intimidating, or engaging in abusive behavior toward other members.
• Chargeback fraud or credit card-related fraud.

6Responsible Gaming

Tk365 believes gaming should be a form of entertainment — not a solution to financial problems. We encourage all our members to play responsibly.

The following responsible gaming features are available on tk365 and can be activated at any time:

• Deposit Limit: Set a maximum daily, weekly, or monthly deposit limit.
• Loss Limit: Set a maximum loss limit you are comfortable with over a given period.
• Self-Exclusion: Temporarily lock your account for a set period of time.
• Reality Check: Receive periodic reminders about how long you have been playing.
• Cooldown Period: You may take a break ranging from 24 hours up to 30 days.

If you feel that gaming is getting out of control, please contact our support team immediately. We are here to help you find the right assistance.

7Copyright & Intellectual Property

All content on the tk365 website — including logos, graphics, software, text, videos, and other materials — is the intellectual property of tk365 or its licensors. Unauthorized use, reproduction, or distribution of these materials without written permission from tk365 is strictly prohibited.

Browsing the site and gathering information for personal, non-commercial use is permitted. However, web scraping, data mining, or selling any part of tk365's content to third parties is strictly prohibited.

8Limitation of Liability

Tk365 strives to provide uninterrupted and error-free service at all times. However, temporary disruptions may occasionally occur due to technical reasons. tk365 accepts no liability for the following:

• Bets lost due to internet connection failure.
• Transaction delays caused by third-party payment providers.
• Force majeure events (natural disasters, cyberattacks, etc.).
• Issues caused by the user's own device or network connection.

In any dispute, tk365's maximum liability shall be limited to the value of the transaction in question.

9Account Closure & Suspension

Users may request account closure at any time. Any verified balance remaining at the time of closure may be withdrawn.

Tk365 reserves the right to temporarily or permanently suspend any account under the following circumstances:

• Violation of these Terms and Conditions.
• If evidence of false identity or fraud is found.
• Unusual or suspicious activity is detected on the account.
• Upon instruction from law enforcement authorities.
• Account inactive for an extended period (more than 12 months).

10Terms Changes & Updates

Tk365 reserves the right to amend these Terms and Conditions, in part or in full, at any time. Changes take effect immediately upon being published on the site.

For significant changes, tk365 will notify members via their registered email or an on-site notification. Continued use of the platform after any update constitutes acceptance of the new terms. We recommend checking this page regularly.

11Dispute Resolution

Any dispute between tk365 and a member will first be referred to our support team for resolution. The support team typically reviews and issues a decision on disputes within 48 hours.

If a user is unsatisfied with the support team's decision, they may pursue legal action under the laws of tk365's registered jurisdiction. A complaint may also be filed with tk365's licensing authority.

12Contact & Support

If you have any questions or concerns regarding these Terms and Conditions, please contact our support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Click the chat button at the bottom right of the site.
• Average Response Time: Under 2 minutes (Live Chat), 6 hours (Email).

Full support is available in Bengali for your convenience. Stay with tk365 and enjoy a safe, fun gaming experience.